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Avianca Airlines MEX Terminal – Mexico City International Airport

Avianca Airlines at MEX Terminal comprehends that exploring through terminals can once in a while be overpowering. That’s why they offer complete terminal services intended to simplify your travel experience. From helping you at the check-in counter to directing you through duty-free shopping, their experts are here to guarantee that you have a calm journey from beginning to end.


Their obligation is to provide remarkable help to travelers, no matter what their requirements, and get the care and attention they deserve at Mexico City International Airport. Their services and conveniences are out past the skies, guaranteeing that each part of your travel process is easy and pleasant. Keep reading this write-up to learn more about their services and knowledge to navigate through the terminal easily and utilize your valuable time exploring or relaxing before your flight.

Overview of Avianca Airlines MEX Terminal

  • Avianca Airlines, Mexico City International Airport Address: Avianca Airlines, Mexico City International Airport, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
  • Terminal: Terminal 1
  • Airport Code: MEX
  • Avianca Airlines IATA Code: AV
  • Avianca Airlines ICAO Code: AVA
  • Avianca Airlines Ticket Counter Hours: Daily 24 Hours
  • Avianca Airlines Contact Number: +57 3114006797
  • Avianca Airlines Official Website: www.avianca.com 
  • Avianca Airlines YouTube: www.youtube.com/user/aviancachannel
  • Avianca Airlines Facebook: www.facebook.com/AviancaGlobal
  • Avianca Airlines Twitter: twitter.com/AviancaNAM
  • Avianca Airlines Instagram: www.instagram.com/aveloair

Avianca Airlines MEX Terminal Arrival

Avianca Airlines operates from Terminal 1, arriving in a breeze. You can skip the jam-packed terminals and enjoy a problem-free travel experience when you fly with Avianca Airlines. Their team is focused on making your arrival experience and will guarantee a quick change through the arrival interaction. They answer every one of your inquiries plainly and effectively, directing you through the check-in cycle. This customized consideration establishes the vibe for a smooth and calm journey.

Avianca Airlines MEX Terminal Departure

Flying on Avianca Airlines from Mexico City International Airport commitments a problem-free encounter. The airline operates from Terminal 1, guaranteeing a smooth-out process. Their group isn’t simply productive; they’re likewise amazingly warm and devoted. Their positive and certified disposition goes quite far in making your travel experience pleasant. They approach you with deference, guaranteeing you feel certain and loosened up before your flight.

Services at Avianca Airlines MEX Terminal

Get away from the terminal buzzing about and step into a sanctuary of quietness with Avianca Airlines MEX Terminal services. Their commitment to your solace reaches a long way past the skies, guaranteeing a consistent travel experience from the second you show up. You can enjoy the lavish environmental elements and conveniences of comfortable lounges, shops at various duty-free stores, and stay productive with a Wi-Fi connection.

Here’s a list of Avianca’s services that are necessary for smooth and secure travel:

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport/ Online/ Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals/ Entertainment
  • Missing/ Delayed/ Lost Luggage
  • Airport Lounges
  • Flight Information/ Flight Status
  • Delayed/ Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport/ In-Flight Wi-fi
  • LifeMiles

Check-in Services

  • Travelers flying with Avianca Airlines leaving from Mexico City International Airport have two advantageous choices for check-in: either in-person at the aircraft’s devoted counter inside the MEX terminal or through the easy-to-use online check-in highlight available using Avianca’s site or through an application.
  • Online check-in offers travelers the adaptability to take a look at their departure from the solace of their environmental elements. This helpful assistance is accessible within 24 hours to 1 hour before the planned departure. 
  • By getting to the airlines’ site or portable application, travelers can finish the check-in interaction productively, choosing seats and acquiring tickets effortlessly.
  • For individuals who are inclined toward more conventional methods, Avianca gives a staffed counter at the MEX terminal. However, it means quite a bit to take note that check-in at the air terminal counter closes exactly an hour before the planned flight. This guarantees that all vital processes are finished promptly, permitting adequate time for security checks and loading-up arrangements.

Pet-Friendly Service

  • Avianca Airlines obliges the transportation of pets like cats, dogs, and little birds inside the flight, offering two choices: pets can either go with their owners in the traveler cabin or be securely moved in the cargo. 
  • People keen on profiting from pet travel services should contact the Avianca Airlines MEX terminal office to reserve a spot. This step guarantees a smooth and coordinated process, working with the booking and game plan of vital facilities for the pet’s journey.
  • Avianca Airlines focuses on the security and solace of pets during travel, and in that capacity, certain circumstances and guidelines should be met to guarantee the prosperity of the creatures. 
  • These circumstances might incorporate adherence to measure and weight limitations, appropriate documentation, and consistency with any health and immunization necessities.
  • Through clear communication and adherence to laid-out strategies, Avianca guarantees a positive experience for pets and their owners throughout the travel interaction.

Special Assistance

  • Avianca Airlines is famous for providing a scope of dedicated services at both takeoff and arrival terminals at Mexico City International Airport to guarantee a smooth comfortable journey for each traveler. 
  • Their team gives various specific services to take care of travelers with mobility issues. At MEX, travelers can get wheelchair help, boarding help, comfortable seating, Oxygen support, prescription capacity, and help with clinical gear. 
  • Even if any traveler has hearing or visual hindrances, he or she will get assistance from their staff without any hassle. Moreover, they offer tailored unaccompanied minor support to guarantee their security and prosperity throughout the travel interaction. 
  • Special needs travelers can effectively explore the terminal with staff direction and help, from check-in to boarding and baggage claim. To ensure a consistent encounter, Avianca Airlines enthusiastically suggests booking their unique help service a long time before your flight. 
  • This permits their staff to make the essential preparations and guarantees that help is promptly accessible upon your landing at the MEX Terminal. Whether you’re leaving or showing up, their team is focused on giving you mindful and customized help to your particular requirements. 

At Avianca Airlines MEX Terminal, they put efforts into making a consistent and tranquil journey through their top-grade services. MEX terminal focuses on three key components: efficiency, solace, and serenity. They’ve carefully created a space that permits you to be essentially as effective as conceivable while guaranteeing your unwinding before your flight.

The second you step into the terminal, you’ll be welcomed by their comfortable and proficient staff. They’re devoted to giving customized help, guaranteeing your particular requirements are met with careful attention. Whether you have questions, need unique support, or just need assistance exploring the terminal, their group is there to direct you constantly.

Contact their group today to study their services and how they can make your next venture genuinely extraordinary!

List of Every Avianca Airlines Terminal

Avianca Airlines MEX Mexico City International Airport Location Map

Frequently Asked Questions:

What terminal is Avianca Airlines at Mexico City International Airport?

Avianca Airlines uses Terminal 1 at Mexico City International Airport.

What terminal is Avianca Airlines at MEX?

Aviana Airlines operates from Terminal 1 at MEX.

What Terminal is Avianca Airlines’ arrival at MEX?

Avianca Airlines uses Terminal 1 for its arrival at MEX.

What terminal is Avianca Airlines Departure in MEX?

Avianca Airlines utilizes Terminal 1 for its departure operations in MEX.

How do I speak to a person at Avianca?

If you need to speak to a person at Avianca, you can use +1-833-535-0003 and connect with their team. Their representatives guarantee quick assistance, ensuring your travel experience is smooth and hassle-free.

Can you bring food on a plane Avianca?

Yes, you can bring food on a plane Avianca.

How do I talk to someone at Avianca?

Use +1-833-535-0003 to talk to someone at Avianca, and get quick assistance from their team. This direct line ensures you receive quick assistance from their dedicated team, making your travel experience seamless.

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